FAQS

WHAT IS STAINLESS STEEL?

Stainless steel Jewelry - A steel alloy with a minimum of 10.5% chromium content by mass and a maximum of 1.2% carbon by mass. Stainless steels are most notable for their corrosion resistance aka rust-free.

WHAT IS GOLD FILLED?

Gold-filled Jewelry - Also called rolled-gold. These jewellery items are not actually filled with gold. They are made of a base metal (usually brass or copper) covered by sheets of gold in a mechanical bonding process. Effectively a thick coat of gold: the gold content is 5% or 1/20 of the total weight. Use gold-filled items for your top-of-the-line jewellery. Usually made with 14k gold, it is hard wearing. With reasonable care it will not peel or flake, and should last as long as solid 14k gold jewellery. It is safe for most people with sensitive skin.

WHAT IS GOLD PLATED?

Gold-plated Jewelry - A base metal such as steel or brass is dipped into a bath of electroplating solution, with a lump of solid gold. When an electric current is applied, a thin layer of gold is deposited on the metal. Since the plating is quite thin, the plate (and hence the colour) on findings can wear off.

WHAT IS STERLING SILVER?

Sterling Silver Jewelry - Sterling Silver is a mixture of pure silver and some other metal, usually copper. The resulting alloy gives the silver strength. The standard is at least 92.5% silver. Hence the .925 stamp you see on some sterling silver items.

WHAT IS THE DIFFERENCE BETWEEN 14K & 18K GOLD?

14k gold is composed of 58.3% gold and 41.7% of other metals. 18k gold is composed of 75% gold, which is alloyed with other metals to make it strong enough for everyday wear.

WHAT IS THE DIFFERENCE BETWEEN GOLD FILLED & GOLD PLATED?

Gold filled material is the closest thing to gold. It is mixed. Gold filled items will fade and become darker over time but not turn to reveal a different metal underneath. Gold plated is a coat of gold over a lesser metal such as brass, copper or nickel. It is subject to colour loss, quicker and easier than gold filled.

MY PRODUCT CAME BROKEN, WHAT DO I DO?

If your item is broken upon delivery, please contact us immediately for a replacement. We will send you a return shipping label & send you out a new one ASAP.

HOW OFTEN DO YOU RESTOCK PRODUCTS?

We usually produce in small quantities. If the item is out of stock, and we are restocking it will usually be available 2-4 weeks after.